RSI News    Learning & Development    RSI Linkz 

Newsletter February 2009

In this issue...

We explore ways in which skills learned during training can be more effectively transferred to the workplace

Countless organizations invest money annually in training and development, only to find the hoped for results fall far short of expectations. Getting employees to properly employ the fruits of training to the task at hand can be extremely challenging, and can result in a poor return on your training dollars.

If your organization is struggling to see the skillslearned during trainingtransferred to actual application in the participant’s job, consider the training transfer suggestions below.

These tips will greatly increase the percentage of knowledge transferred from the classroom to the workplace, and will result in a measurable difference to bottom line performance.

Pre-Training Checklist
You can do the following in advance of the employee training session to increase the likelihood that the training you do transfers to the workplace

  1. Ensure the need can be met via training. Before committing to developing a training module in-house or purchasing a training program, conduct an analysis to make sure the need is real and that training will help resolve it.  There are situations where all the training in the world will not improve performance – it is up to you and management to determine if with the right time and tools, an employee or situation can be changed for the better.

  2. Impact morale by providing relevancy. Make sure it is clear how what you are teaching will translate to job performance. Failure on the part of trainees to understand the relevancy of training can cause a dip in motivation. The bottom line is this: the greater the link, the higher the motivation. 

Click here to read the full article

Experience RSI's new
e-Learning Program, launching soon

RSI’s Industry Fundamentals e-Learning Curriculum has been developed based on the skills and knowledge areas required in order for individuals to be successful in the global shipping, logistics and transportation industry today. Launching in Q1 2009.

Click here to experience the e-Learning demo today



  - Industry Knowledge
  - Knowledge Bites
  - Learning & Development

Click here for more info

RSI News
Industry Knowledge

Mark Millar to lead China expansion for Rasmussen & Simonsen Pte Ltd (RSI)

Rasmussen & Simonsen Pte Limited (RSI) have appointed logistics industry veteran Mark Millar to lead their expansion into the China market.

As RSI’s Regional Director for Greater China, Mark will be responsible for establishing RSI in the China market place, developing business with targeted customers in the greater China region, and building the appropriate infrastructure & organization to serve the needs and demands of this expanding market.

Click here for press release

......................................

Read the 'Ask the Expert' article with RSI CEO Amanda Rasmussen discussing on-line networking and recruiting.
Click here for the article

Click here to read more RSI News

 

Low Cost Country Sourcing

LCCS remains under fire but popular as a SCM cost-cutting strategy.
Click here to read the full article on supplychainworkz

......................................

Changing Paradigms to Fit the Times

Paradigm shifts are nothing new to organizations that have spent a great deal of the last two or more decades improving their businesses to compete globally, to be efficient, and to be optimized.
Click here to read the full article on logisticsworkz

......................................

Cost Cutting: Keeping the Focus on Long Term Goals

As with any crisis, cool heads are required to steer the organization and the supply chain through tough times.
Click here to read the full article on shippingworkz


RSI Linkz
RSI's Latest Course - Service that SELLS

We all know the old adage: it’s infinitely more expensive to gain a new customer than to retain an existing one.

Statistics state that it is anywhere from 5-10 times more expensive to gain a new customer than keep an existing one.

The February issue of Linkz addresses the topic of how your customer’s expectations impact your service levels.

Click here to download the latest issue


Every company needs to differentiate itself in a competitive market — and one way of doing that is through exemplary customer service. Taking it to the next level, great customer service that also generates business is the brass ring in the global shipping, logistics and transportation industry. 

How can a company achieve this? By developing customer facing individuals that can both SERVE and SELL to your customers. Our new course, Service that SELLS, aims to do just that.

Click here for more information on our new course offering, Service that SELLS.



RSI is an industry-specific training and consulting company focused on providing best in class learning and development solutions for the global logistics and transportation industry. RSI’s solution offerings are tailored to the specific business needs and requirements of the industry and are delivered by individuals with work experience and expertise in the field.

Click here to see a list of workshops developed specifically for your industry.

copyright 2009 © Rasmussen & Simonsen International Pte Ltd