RSI Core Program Course List

RSI’s Core Programs have been developed based on the skills and knowledge areas required in order for individuals to be successful in the Global Logistics & Transportation Industry today.

Click on the  to download the RSI Core Program Course list.

Industry Fundamentals [more details] RSI’s Industry Fundamentals modules have been developed as a result of a growing demand in the market for training of the fundamental skills and knowledge areas critical for success in today’s industry.  Each of these “modules” can be delivered on an individual or combined basis or as supplements to other core or customized training programs. Critical Skills for Success [more details] RSI’s Critical Skills for Success modules have been designed to develop fundamental skills critical for success in today’s global logistics and transportation industry. These skills are considered to be essential for the individual development of employees but also in contributing to the overall success and competitive differentiation of leading companies in the industry today. Strategic Customer Development [more details] Businesses need talented employees to effectively compete in today’s global marketplace. Through our training programs, RSI enables your sales and customer development teams to build strong and productive ties to their most valuable customers, increasing business wins and retention.

Target Participants All Frontline Staff Customer Service Business Development Account Management Project Management Customer / Client Managers Direct / Key Account / Global Sales Developing and Key Management

Industry Fundamentals

Industry Overview and Terminology Fundamentals (1-day)	Download here
Incoterms Application and Fundamentals (1-day)	Download here
Airfreight Operations and Management Fundamentals (1-day)	Download here
Seafreight Operations and Management Fundamentals (1-day)	Download here
Logistics and Value Added Services Fundamentals (1-day)	Download here
Market Overview and Industry Trends Update (1-day)	Download here
Logistics and Supply Chain Management Fundamentals (2-day)	Download here

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Critical Skills for Success

	Download here
The FOUR Pillar Framework for Customer Satisfaction (2-day)	Download here
Developing and Executing Customer Service Excellence in the Global Logistics and Transportation Industry
Telesales and Prospecting for Logistics and Transport Professionals (2-day)	Download here
Building Business Relationships and Opportunities via the Telephone
Inside Sales Skills and Sales Support for Logistics and Transport Professionals (2-day)	Download here
Excellence Business Development Execution and Support in the Global Logistics Industry
Customer Focused Selling for Logistics and Transport Professionals (2-day)	Download here
Creating Competitive Differentiation through the Selling Process
Multi-level Selling for Closing the Sale for Logistics and Transport Professionals (2-day)	Available Soon
Understanding and Applying Strategies for Multi-level Sales
The ABC’s of Negotiating in Selling for Logistics and Transport Professionals (2-day)	Available Soon
Applying Quick Win Negotiations for Closing Sales
RFQ Management and Analysis Workshop for Logistics and Transport Professionals (1-day)	Download here
Effectively Managing the RFQ process in the Global Logistics and Transportation Industry
Business Implementation and Project Management for Logistics and Transport Professionals (3-day)	Download here
Establishing and Managing Operational Excellence in the Global and Logistics Industry

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Strategic Customer Development

Value Based Selling in the Logistics and Transportation Industry (2-day)	Download here
Selling Strategic Customer Value in the Global Logistic and Transportation Industry
Logistics and Supply Chain Fundamentals for Industry Sales Professionals (2-day)	Available Soon
Applying Key Concepts in Logistics and Supply Chain Management in Selling
Key Customer Development and Management for Logistics and Transport Professionals (3-day)	Download here
Maximizing Customer and Relationship Development in the Global Logistics Industry
Professional Negotiation Skills for Logistics and Transport Professionals (2-day)	Download here
Advanced Negotiations in the Global Logistics and Transportation Industry